When I think about toys for my Pit mix - Suede - I think of that commercial with the owl for the Tootsie Pop. "How many licks does it take to get to the center of a Tootsie Pop?".
Why? Because that is approximately the same number of chews it takes Suede to get through just about any toy that I buy for her.
West Paw Design Hurley |
Then, out of the Twittosphere came the "voice" of Chris Wagner - CEO of Waggy's Eco Pet Products. She recommended a particular product - The Hurley Dog Toy - provided a link and I went. I looked at the Hurley Dog Toy which is made out of a durable & buoyant material called Zogoflex. Buoyant too? Oh wow! Hope floats!
Okay...to be honest, I really didn't think much of it. There was no way this could stand up to her chompers so I couldn't care less if the toy floats. But as I read the description, the price was right AND I noticed the one-time only guarantee that "We promise to replace The Hurley if it can’t withstand your dog’s chewing". I figured, what did I have to lose? Nothing. So I placed my order for the large in "tangerine" - because I love that color - and I waited.
Suede enjoys her Hurley |
She REALLY enjoys it! |
When it arrived, I was still skeptical. I still wasn't sure that Suede would be interested in the toy...and then, even if she was interested, I wasn't convinced it would stand up to her. Well, the first hurdle was overcome. I gave it to Suede, and she liked it a lot. It took weeks, before she was able to break away even a small piece and yet this toy is extremely flexible and soft. So the second hurdle was overcome. I was elated. The toy lasted for months. OH! And it floats too! Now I cared. As Suede enjoyed her toy, I proceeded to collect the pieces in a zip lock... you'll find out why later on.
Ellwood & Jake |
Customer Service
Eventually it was time to get her a new one. In the time she had the first one, I also noted that my two little 8 pounders - Ellwood & Jake - enjoyed this toy too, so I decided to buy two small ones for each of them. When I placed my order for 1 large and 2 small Hurleys, within a day of placing the order, I received an email from Waggy's confirming that I had purchased the correct sizes because they had noted my previous order did not include any small sizes. When I confirmed that the order was correct, and explained to them that I had two smaller dogs, they also informed me that I needed to be cautious because they did not want Suede to get a hold of the smaller ones and choke. HOW NICE WAS THAT? Now that is what I call "Customer Service"!
Well the joke ended up being on me anyway, because when they all arrived, Ellwood & Jake had no interest in the small Hurleys. They continued to "steal" the big one right from Suede's mouth. Go figure!
So...here are the pros of my purchases
- A product that stands up the way they described.
- Liberal guarantee by the manufacturer if it does not.
- All my dogs LOVE The Hurley
- There are also a variety of other West Paw Designs to check out.
- EXCELLENT customer service provided by Waggy's
- Oh yes...and the reason I collect the pieces? Because the material is recyclable so the product is eco-friendly.
Who could ask for anything more?
No comments:
Post a Comment